f77xx Privacy Policy

f77xx is an internationally licensed online casino and sports betting platform that has been serving Pakistani players since 2019. The f77xx platform is accessible at f77xx.app and offers a comprehensive range of gaming products including cricket betting, live casino tables, slot games, Jackpot Fishing, Lucky Bingo, and crash games.

For the purposes of this Privacy Policy, f77xx acts as the data controller in respect of personal data collected from players and website visitors. As data controller, f77xx determines the purposes and means by which your personal data is processed. Where f77xx engages third-party service providers to process data on its behalf — such as KYC verification providers or payment processors — those parties act as data processors under contractual obligations to process data only as directed by f77xx.

All privacy-related correspondence should be directed to our support team at support@f77xx.app with the subject line "Privacy Query." Our compliance team will acknowledge receipt within 48 hours and aim to resolve all privacy matters within twenty (20) business days.

f77xx collects the following categories of personal data from players and website visitors. We have structured this information in a table for clarity:

f77xx does not collect sensitive personal data beyond what is required for CNIC-based identity verification. We do not collect biometric data, racial or ethnic origin data, political opinions, religious beliefs, or health data beyond what players voluntarily disclose in the context of responsible gaming self-assessments.

f77xx collects personal data through the following channels and mechanisms:

• Direct collection: Information you provide when completing the f77xx registration form, submitting KYC documents, making deposits or withdrawal requests through the cashier, contacting our support team, or setting responsible gaming limits on your account.
• Automated technical collection: When you access the f77xx platform, our servers automatically collect technical data including your IP address, device identifiers, browser type and version, operating system, referring URLs, and session activity logs. This data is collected via server logs and first-party cookies.
• Payment processor data: When you initiate a transaction via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, the relevant payment processor shares transaction confirmation data with f77xx for the purpose of crediting your account and maintaining financial records.
• KYC verification partners: Where f77xx uses a third-party identity verification service to validate your CNIC, that service provider may return a verification result and associated identity data points to f77xx. f77xx does not receive raw document images from these providers beyond what you submit directly to the f77xx platform.
• Gameplay data: All activity on the f77xx platform — including bets placed on cricket markets, spins on slot games, fishing game sessions, bingo card purchases, and live casino wagers — is automatically logged by our gaming systems for game integrity, dispute resolution, and responsible gaming monitoring purposes.

f77xx processes personal data in accordance with internationally recognised data protection principles. The legal bases on which f77xx relies to process your personal data are as follows:

• Contractual necessity: Processing of identity data, contact data, and financial data is necessary for f77xx to perform its contractual obligations to you as a registered player — including account management, payment processing, and game delivery.
• Legal obligation: Processing of KYC documents, CNIC data, and transaction records is required for f77xx to comply with its anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under the conditions of its international gaming licence.
• Legitimate interests: Processing of technical data, gameplay data, and communications data is carried out on the basis of f77xx's legitimate interests in maintaining platform security, preventing fraud, ensuring game integrity, improving platform performance, and conducting responsible gaming monitoring. These interests have been assessed against your privacy rights and do not override them.
• Consent: Where f77xx wishes to send you promotional communications about new games, bonuses, or special offers, it will do so only on the basis of your explicit opt-in consent. You may withdraw this consent at any time by updating your marketing preferences in your account settings or by contacting support@f77xx.app.

f77xx uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without first updating this Privacy Policy and notifying you where required:

• Account creation and management: To register your f77xx account, maintain your player profile, process the f77xx Login authentication process, and manage your account settings including responsible gaming limits.
• Identity verification (KYC): To verify your age (21+) and identity in compliance with f77xx's international licensing obligations. KYC verification is a legal requirement and cannot be opted out of by players wishing to make withdrawals from the platform.
• Payment processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to maintain accurate financial records of all transactions on your account.
• Game delivery: To provide access to all f77xx gaming products including the f77xx Casino, cricket sportsbook, slot games, Jackpot Fishing, and Lucky Bingo, and to maintain accurate records of your gameplay history.
• Fraud prevention and AML compliance: To monitor your account activity for signs of money laundering, terrorist financing, bonus abuse, collusion, or any other prohibited conduct as defined in the f77xx Terms & Conditions.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling, to enforce self-imposed limits and exclusions, and to contact players where our monitoring systems identify potential responsible gaming concerns.
• Customer support: To respond to your support queries, resolve complaints, and maintain records of communications for quality assurance and dispute resolution purposes.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, usability, and product range of the f77xx platform. This analysis uses anonymised data and does not involve profiling of individual players.
• Marketing communications (consent-based only): To send you information about f77xx promotions, new games, and special offers — but only where you have explicitly opted in and have not subsequently withdrawn your consent.

f77xx does not sell, rent, or trade your personal data. Data is shared with third parties only in the following limited circumstances:

• KYC verification providers: f77xx uses licensed identity verification service providers to process CNIC verification. These providers act as data processors under strict contractual data processing agreements with f77xx and are prohibited from using your data for any purpose other than identity verification on f77xx's behalf.
• Payment processors: Transaction data is shared with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank to the extent necessary to process your deposits and withdrawals. Each payment processor is subject to its own privacy policy and applicable Pakistani financial regulations.
• Game software providers: Technical identifiers (such as anonymised player session tokens) are shared with f77xx's licensed game content providers to enable game delivery. These providers do not receive your name, CNIC, or contact details.
• Regulatory and law enforcement authorities: f77xx will disclose personal data to regulatory bodies, law enforcement agencies, courts, or other governmental authorities where required to do so by applicable law, court order, or the conditions of f77xx's international gaming licence. f77xx will notify affected players of such disclosures where legally permitted to do so.
• Fraud prevention agencies: Where f77xx identifies or suspects fraudulent activity, relevant data may be shared with specialist fraud prevention agencies to investigate the matter and, where appropriate, prevent similar fraud affecting other players.
• Business restructuring: In the event of a merger, acquisition, or sale of all or part of the f77xx business, player data may be transferred to the acquiring entity, subject to the same protections as set out in this policy. Affected players will be notified prior to any such transfer.

The f77xx platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep you securely logged in, and to help us understand how the platform is being used. The cookies used by f77xx fall into the following categories:

f77xx does not use advertising cookies, retargeting cookies, or any cookies that track your activity across websites other than f77xx.app. You can disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your f77xx account and using the platform.

f77xx retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:

• KYC and identity documents: Retained for a minimum of five (5) years from the date of account closure, in line with AML regulatory requirements applicable under f77xx's international gaming licence.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, for AML compliance and financial audit purposes.
• Gameplay logs: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution, game integrity, and responsible gaming monitoring purposes.
• Support communications: Retained for two (2) years from the date of the last communication in a support thread, for quality assurance and complaint resolution purposes.
• Account data for active accounts: Retained for the duration of your registration as an active f77xx player.
• Account data for closed accounts: Core identity and financial data is retained for the minimum period required by AML obligations following account closure. Non-regulatory data (such as marketing preferences) is deleted upon account closure.
• Marketing consent records: Retained for three (3) years from the date of consent or withdrawal of consent, as evidence of your preferences.

Upon expiry of the applicable retention period, personal data is securely deleted using industry-standard data destruction methods. Where complete deletion is not technically feasible (for example, in backup systems), the data is anonymised so that it can no longer be linked to you as an individual.

f77xx implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All personal data stored in f77xx databases is encrypted at rest using AES-256. All data transmitted between your browser and f77xx servers is encrypted in transit using TLS 1.3.
• Access controls: Access to personal data within f77xx is restricted to personnel who require it to perform their job functions. Role-based access controls and multi-factor authentication are enforced for all internal systems containing player data.
• Network security: The f77xx platform is protected by Web Application Firewalls (WAF), DDoS mitigation infrastructure, and intrusion detection systems that monitor for unusual access patterns around the clock.
• Penetration testing: f77xx conducts regular independent security audits and penetration testing of its platform to identify and remediate vulnerabilities before they can be exploited.
• Incident response: f77xx maintains a documented data breach incident response procedure. In the event of a breach affecting your personal data, f77xx will notify affected players within 72 hours of becoming aware of the breach, and will inform relevant regulatory authorities as required by the conditions of our licence.
• Staff training: All f77xx personnel with access to player data receive regular data protection training covering data handling obligations, phishing awareness, and incident reporting procedures.

As a player on the f77xx platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our compliance team at support@f77xx.app with the subject line "Data Rights Request."

• Right of Access: You have the right to request a copy of the personal data f77xx holds about you, including information about how it is being used and with whom it has been shared. f77xx will provide this information in a clear, portable format within twenty (20) business days of a verified request.
• Right to Rectification: If any personal data f77xx holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For core identity data, corrections may require re-submission of KYC documentation.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing on legitimate interests grounds. Please note that erasure requests cannot override f77xx's legal obligation to retain KYC and transaction data for AML compliance periods.
• Right to Restrict Processing: You may request that f77xx restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being verified following a rectification request.
• Right to Data Portability: For data processed on the basis of your consent or contractual necessity, you may request that f77xx provide your data in a structured, machine-readable format, or transfer it directly to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of f77xx's legitimate interests. f77xx will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent — specifically, marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

f77xx enforces the 21+ age restriction through mandatory CNIC-based KYC verification for all withdrawal-eligible accounts. CNIC data is used to verify both identity and date of birth. Accounts where date of birth cannot be verified as meeting the 21+ requirement will have their access restricted pending successful age verification.

Parents and guardians who believe that a minor may have registered on the f77xx platform should contact us immediately at support@f77xx.app. f77xx will treat all such reports as urgent and will act to close the account and delete associated data within 24 hours of a verified report.

f77xx also recommends that parents and guardians in Pakistan use parental control software on shared devices to prevent minors from accessing online gambling platforms. Information on responsible gaming tools, including resources for families, is available on our Responsible Gaming page.

As an internationally licensed gaming operator, f77xx processes data across multiple jurisdictions. Some of the third-party service providers engaged by f77xx — including game software providers and KYC verification partners — are located outside Pakistan. When personal data is transferred internationally, f77xx ensures that appropriate safeguards are in place, including:

• Contractual data protection clauses that bind recipients to process your data in accordance with standards equivalent to those described in this policy.
• Selection of service providers that operate under recognised international data protection frameworks.
• Technical measures ensuring that the minimum necessary data is transferred to each international recipient.

f77xx's primary data infrastructure is hosted in data centres with ISO 27001 certification. Player data is not transferred to jurisdictions that do not meet the security and legal standards required under the conditions of f77xx's international gaming licence.

The f77xx platform may contain links to third-party websites or services — for example, links to payment processor information pages or responsible gaming support organisations. This Privacy Policy applies solely to data collected and processed by f77xx on the f77xx.app platform. f77xx is not responsible for the privacy practices of any third-party website and we encourage you to review the privacy policy of any external site you visit.

f77xx does not embed third-party advertising widgets, social media tracking pixels, or external analytics scripts on the f77xx platform. All analytics carried out by f77xx are conducted using first-party tools only, meaning your browsing activity on f77xx.app is not shared with advertising networks or social media platforms as a result of visiting our site.

f77xx reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or changes in the conditions of our gaming licence. The effective date at the top of this page will always reflect when the current version came into force.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way f77xx uses your data — f77xx will notify registered players via the email address on file at least fourteen (14) days before the changes take effect. Continued use of the f77xx platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend that you review this Privacy Policy periodically. Archived versions of previous policies are available upon request by contacting support@f77xx.app.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way f77xx handles your personal data, please get in touch with our compliance and support team using the details below. We are committed to resolving all privacy-related matters promptly and transparently.

When contacting us about a privacy matter, please include your registered f77xx username and a clear description of your query or request. For data access or erasure requests, we will require identity verification before processing to ensure we are responding to the correct account holder.

f77xx is committed to working with you directly to resolve any privacy concerns. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority or to the dispute resolution body specified under f77xx's international gaming licence.